Delivery Timings Orders received will usually take 48 hours to process and ship. We have alliances with Expressbees, Mahaveer, Skyking, Trackon and many more. This enables us to cater to more than 40,000 + pin codes across India. Orders placed after Friday – 11:00 AM will be dispatched only on the following Mondays. We prioritize every order & work to arrange the delivery within turnaround time. However, we may not cover delivery delays due to a.) Customer unavailability b.) Given address is not valid/ wrong/ incomplete c) Delay in delivery due to weather conditions or natural disasters. For remote locations, where carrier service is limited, it may take longer than normal delivery timings. If our shipping partners don’t have service at your location, we may have to cancel the order. Note: Whichever shipping partner will have service at the delivery location, our system will ship through that carrier. Shipping Charges You can see shipping charges at the time of Checkout. Shipping charges are automatically calculated on the basis of package weight, mode of shipping, and destination. Order Delivery Time : For Metro Cities 3 to 5 days For Non-Metro Cities 7 to 9 days For Remote locations, It may take up to 10-12 days Shipping Damage If your parcel arrives damaged, mention the damage remarks while signing the POD and you need to register the complaint within 24 hours of receiving the parcel. In the presence of courier person – if you notice that: 1.The outer packaging is damaged/ tampered – point it out to the courier person and inform them that you want to check the content of the shipment. Sign for receiving your shipment and carry out shipment content evaluation right in the presence of the courier person. And if you find the content of the shipment is damaged, do not miss to mention the damage remarks while signing the POD and if possible get the contact number of the delivery person. Click the images of the damaged parcel at the time of accepting the parcel and contact our customer support within 24 hours and submit all the details of the damaged parcels along with the proper evidence like photos and image of a signed POD copy (if possible). 2.The outer packaging is not damaged, but if you suspect damage inside the contents of the shipment: point it out to the courier and inform them that you want to check the content of the shipment. Sign for receiving your shipment and carry out shipment content evaluation right in the presence of the courier person. And if you find that the content of shipment is damaged, mention the damage remarks while signing the POD and we suggest you contact our customer support within 24 hours and submit all the details of the damaged parcels along with the proper evidence like photos and image of a signed POD copy (if possible). 3: After the courier has left – if you notice that the parcels outer packaging is damaged and the content of shipment is damaged, contact our customer support within 24 hours and submit all the details of the damaged parcels along with the proper evidence like photos and image of a signed POD copy (if possible).You can also Contact Us or email us at craftcart2810@gmail.com and we’ll be glad to assist you with your order.