Please check the below terms and conditions while order placement.1. Absolutely *No Dispatch* without payment .*No booking* without payment. All are prepared orders. We don't have cash on delivery option. 2. Cancellation of order is not possible due to customization.3. Always provide Payment screenshot, product size model, color combination, Address and product picture together.4. If parcel is returned shipping will be charged again.5. Product dispatch will be done within 5-7 days after receiving payment.6.Colors are ought to be different than the picture. All pictures provided are focused in very bright light.(in some cases only)7. Thread color will be near match with the picture provided by the client for customisation. Exact thread color may not be possible due to the photography effect. If possible we will send color chart to the client to select the thread color.8 .Tracking will be provided on request.9.No replacement or refund will be done for size issues .Please follow this strictly. No cancellation .10. Small transit defects (which are repairable like stone /bead coming out etc) will not be considered for an exchange.11. Strictly no refunds.Happy shopping